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September 2015

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Services are a key factor in the success of project management software vendors.  With the trend towards certification how will clients know who has the skills they require? I thought I’d spend some time talking about one of the most significant elements of technology deployment in the project management sector – services.  With numerous project management software vendors, the revenue from services outweighs the revenue from software sales.  Perhaps that’s a good thing.  After all,…

[Note: An earlier version of this article was produced for Microsoft TechNet] In project management circles we tend to talk often about a matrix management environment. Matrix management isn’t anything new. It has become the de facto standard for management in virtually all high-tech organizations. The idea of matrix management came out of management thinking in the early 70s. J.R. Galbraith gives us one of the first published works on the subject in 1971 talking…